Operating a Long-Term Care Facility: A Workbook for Administrators

Running a long-term care facility well requires consistent operational workflows across many areas. This hands-on workbook walks through those workflows with templates designed for real-world use. By the end of this course you will have operational templates covering staffing planning, quality improvement programs, regulatory readiness, financial dashboards, and resident and family communication. What you will learn: - How to design staffing models including scheduling, agency use, and retention strategies - How to operate a quality improvement program aligned with regulatory requirements - How to prepare for regulatory surveys including documentation review and mock inspections - How to manage financial operations including reimbursement, billing, and budget variance - How to manage resident assessment workflows and care planning meetings - How to handle family communication and complaint resolution - How to lead leadership huddles and operational meetings that move the facility forward The course is structured as a workbook. Each module covers one operational area, provides templates, walks through a filled example, and guides you to complete your own version. This course is written for administrators and operations leaders in long-term care. It does not replace state-required administrator licensure preparation or facility-specific training. By the end you will have a structured personal toolkit for operating a long-term care facility across staffing, quality, regulatory, and financial dimensions.