Retail Management: Scenario-Based Operations and Assortment Planning

Succeeding in the competitive retail market requires more than just great products; it demands strategic control over inventory, pricing, and daily operations. This course uses realistic business scenarios to teach you how to manage a mid-market retail store with a diverse product assortment. You will transition from reactive troubleshooting to proactive retail management. By reading through practical case studies and completing structured decision-making exercises, you will learn to optimize stock levels, set profitable pricing structures, and streamline retail workflows to boost profitability. What you'll learn: - Understand the fundamental pillars of retail operations, including supply chain basics and inventory turnover. - Analyze customer demand to build and manage a balanced, wide-ranging product assortment. - Apply dynamic pricing strategies tailored for mid-price retail markets. - Evaluate key performance indicators to measure store performance and staff productivity. - Implement modern omnichannel retail practices to connect physical and digital sales. - Navigate common retail crises and operational bottlenecks through step-by-step decision scenarios. The course begins with foundational retail terminology and core operational concepts. You will then progress through realistic business scenarios where you analyze challenges in procurement, inventory management, and customer service, applying your knowledge to make strategic decisions. This course is designed for aspiring retail managers, small business owners, and career changers looking to enter the retail sector. No prior experience in retail management is required. Start building your retail management expertise today and lead your store to operational success.