Peer Consultation and Support Fundamentals

Providing peer support allows individuals with lived experience to help others navigating similar life challenges. This course equips you with foundational principles, effective communication techniques, and clear boundaries needed to conduct meaningful peer consultations. What you'll learn: Understand core terminology, principles, and ethical standards of peer support. Develop active listening and empathetic communication skills for online and offline settings. Establish clear personal boundaries and strategies to prevent helper burnout. Navigate challenging conversations and apply basic referral workflows when specialist care is needed. Maintain participant privacy and apply digital safety best practices during remote consultations. You will start with essential concepts and ethical guidelines before exploring structured consultation techniques and self-care strategies. This course is ideal for beginners and prospective peer counselors, requiring no prior professional training. Step forward to make a positive impact through safe and structured peer conversations.