Managing Employee Underperformance: Practical Solutions for Leaders

Managing team performance is one of the most vital responsibilities for any manager, yet identifying why an employee is struggling can often be difficult. This text-based course equips you with clear, practical frameworks to diagnose performance bottlenecks and apply constructive interventions that help team members thrive. By reading through structured explanations and real-world workplace scenarios, you will develop the tools to address capability gaps, misaligned expectations, and motivation issues effectively. What you'll learn: - Understand foundational performance management terms, evaluation models, and key metrics - Identify the core drivers of workplace underperformance, from skill deficits to communication gaps - Apply modern continuous feedback techniques and structured one-on-one coaching strategies - Design clear, achievable performance improvement plans with measurable milestones - Practice empathetic and decisive communication patterns for challenging workplace discussions - Foster psychological safety and accountability within hybrid and co-located teams The course begins with foundational concepts and diagnostic frameworks before advancing into practical response strategies and scenario-based management solutions. This course is tailored for new managers, supervisors, and team leaders looking for a structured, beginner-friendly guide to handling team performance challenges with no prior leadership experience required. Start reading to build a more supportive and high-performing workplace today.