Building AI Agents with Copilot Studio

Organizations are rapidly adopting conversational AI to streamline workflows and support users. Understanding how to build and deploy intelligent agents is now an essential skill for modern professionals looking to leverage automation. This text-only course guides you through the process of creating functional AI agents using Copilot Studio. You will transition from understanding core conversational AI concepts to configuring advanced agent behaviors that can retrieve information, trigger actions, and converse naturally. What you'll learn: - Understand the foundational architecture of AI agents and conversational design principles. - Create custom topics and manage complex conversation flows using triggers and variables. - Configure generative answers to leverage internal knowledge bases and external data sources. - Apply basic prompt engineering techniques to refine how your agent responds to user inputs. - Integrate connectors and actions to allow your agent to interact with external systems. - Test, refine, and deploy your completed agent across multiple communication channels. You will start with essential terminology and the basic setup of Copilot Studio. From there, the written guides will walk you through designing conversations, connecting data sources, and building practical automation scenarios through step-by-step explanations. This course is designed for beginners, business analysts, and IT professionals who want to build AI agents without writing complex code. No prior programming experience is required. Start reading today to build your first intelligent AI agent.