IoT Remote Monitoring with Dynamics 365 and Azure IoT

Organizations today must transition from reactive maintenance to proactive, remote equipment servicing to stay competitive. This course introduces you to the essentials of IoT-driven field service management through clear, written explanations. By completing this course, you will understand how to link physical devices with cloud monitoring systems, interpret telemetry data, and automatically trigger service actions when anomalies occur. What you'll learn: 1. Understand the core concepts of IoT telemetry and connected field service workflows. 2. Configure Azure IoT Hub to register and manage remote devices securely. 3. Connect IoT device alerts to Dynamics 365 to automate work order creation. 4. Apply modern zero-trust security practices to protect IoT telemetry data. 5. Route device data streams to monitor equipment health in real-time. 6. Practice troubleshooting common connectivity and data sync issues. This course begins with foundational terminology and concepts before guiding you through device registration, telemetry routing, and service automation. It is designed specifically for beginners, IT professionals, and field service coordinators, with no prior IoT or coding experience required. Start reading today to build smarter, proactive service operations.